Terms & Conditions, Policies

Privacy Policy

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or redistribute this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Copyrights

The information, materials, services, and related graphics available on this site (collectively the “content”) are owned or licensed by Taraz Technologies. The content of this site is protected by copyright laws, international copyright treaties, or other intellectual property laws and treaties. You may not modify the content of this site in any way or download, copy, reproduce or publicly display, perform, or distribute or otherwise use the content in any form or by any means for any commercial purpose. Unauthorized use of any content on this site is expressly prohibited.

Order Cancellation & Refund Policy

  • Taraz Technologies does not accept returns of products or services. However, we may facilitate customers case by case bases.
  • Customer is liable for the cost of parts that have been purchased or expenses that have been occurred prior to cancelling the order.
  • Once the order is processed, it can’t be canceled.

Limited Liability & Disclaimer

  • The contents of this website, software and documents (datasheets, application notes, etc.) have been prepared with the utmost care. Taraz Technologies does not, however, offer any guarantee with regard to the correctness, completeness and correctness of the content provided. Users shall make use of the content at their own risk.
  • Taraz Technologies has no liability whatsoever on products/services availed by customers and/or any other party, and cannot be held accountable for any damage, loss of life or property. Customer is solely responsible of proper and legal use of product/services offered by Taraz Technologies.

General Terms

  • 100% Advance payment with purchase order is required unless otherwise specified in the quotation.
  • Any delays due to non-compliance of payment terms will be the responsibility of buyer.
  • In case of force majeure, Taraz Technologies shall be released from its obligation to deliver until the end of the force majeure situation. Taraz Technologies shall inform the contracting party thereof immediately. The impossibility of a sufficient supply of raw materials and provision of means of transport, strikes and lock-outs are considered cases of force majeure. At the end of the force majeure situation, it shall be decided by mutual agreement whether a subsequent delivery is to be carried out for those deliveries which were not made during the force majeure situation.
  • No delivery date is agreed upon unless stated in quotation. If Taraz Technologies fail to deliver within agreed period, customer may demand refund of amount paid by customer but not more than that.
  • Taraz Technologies cannot be held responsible for shipment delays, custom clearance delays, etc. which are out of Taraz Technologies control. Customer cannot demand refund in such situations.
  • Taraz Technologies cannot be held responsible for damage/loss occurred during shipping. Customers must communicate with couriers for any claims, or contact us prior order processing for shipment insurance. Additional charges may apply.

Products/Services Specific Terms & Conditions

Products

Warranty


Taraz Technologies warrant each product for workmanship up to 30 days after shipment. unless otherwise stated in product datasheet. This warranty does not cover damage from accident, neglect, misuse, alteration, contamination, or abnormal conditions of operation or handling. Resellers are not authorized to extend any other warranty on Taraz Technologies behalf. This warranty includes repair or replace of faulty products free of charge at sole discretion. However, customer is solely responsible of all associated costs such as shipping, customs duty, etc.

Terms


  • Taraz Technologies reserves the right to modify products without prior notice.
  • Product datasheets describe product specification but should not be considered as guarantee of performance. User must use datasheet data at own risk.
  • Taraz Technologies reserves the right to supply products which are technically equivalent to or better than those ordered and confirmed – at the same price-. The acceptance of these equivalent or higher-quality products is considered to be agreed.
  • Taraz Technologies does not guarantee that the products supplied are suitable for use in the customer’s designated applications, nor that they comply with the specifications of the customer application. The customer himself is thus responsible for the usability of the product supplied in his application.

Limited Liability


  • Taraz Technologies has no liability whatsoever on products availed by customers and/or any other party, and cannot be held accountable for any damage, loss of life or property. Customer is solely responsible of proper and legal use of products offered by Taraz Technologies.
PCB Manufacturing

Warranty


Taraz Technologies warrant each PCB manufactured for workmanship up to 30 days after shipment. In case of any unsatisfactory workmanship, Taraz Technologies will replace the defective part free of charge OR credit the quoted cost of the PCB at sole discretion.

Terms


  • It is customer’s responsibility to provide complete and correct data, Gerber files for all layers required, PCB thickness, color, finish, etc. If customer is unable to provide correct Data, additional charges will apply. Gerbers must be in the RS274-X format.
  • Normal lead time will appear in every quotation. Lead times may be effected by uncontrollable factors such as flight or custom clearance delays. Best and worst case lead times are presented in below table and are applicable only to customers in Pakistan.

PCB Lead Times

Limited Liability


  • Taraz Technologies is not responsible for any errors in the design or design files provided by the customer.
  • Taraz technologies is not liable for any delays due to uncontrollable factors such as flight or custom delays. And in case of order cancelation, customer must bare expenses.
  • Taraz Technologies is not liable for any loss occurred due to defective PCBs such as cost of components, assemblies, etc.
  • Customer is solely responsible of all costs associated with replacement PCBs such as customs duties & other taxes. Taraz Technologies will provide free of charge replacement PCBs on CNF basis.
  • Taraz Technologies is a service provider and cannot be held responsible for any copyright/Intellectual Property infringement by customers.
PCB Assembly

Warranty


  • Taraz Technologies warrant each assembly for workmanship up to 30 days after shipment. In case of any unsatisfactory assembly workmanship, Taraz Technologies will repair the assembly free of charge OR credit the quoted cost of the assembly labor at sole discretion. Any modifications done to assemblies by customer will nullify the warranty.
  • Taraz Technologies does not guarantee following packages due to lack of proper (X-Ray) inspection system: BGA, CSP, LGA, QFN and any package with less than 0.5mm pitch.

Terms


  • It is customer’s responsibility to provide complete and correct assembly data, BOM in excel spreadsheet (.xls Spread Sheet), Gerber files for Top/Bottom Copper, Silkscreen, Solder Paste Layer, assembly drawings and Special instructions if any. If customer is unable to provide correct Data, additional charges will apply. Gerbers must be in the RS274-X format.
  • PCBs, components and required design files will be provided by the customer in case of consigned assembly or partial turnkey.
  • Assembly Turn Time will start when the kit is complete AND all assembly data related issues are resolved. 1-2 extra days maybe required for processing parts.
  • In case of full turnkey, we will handle the entire process—including ordering all parts (circuit board and components), online order tracking and management, assembly, quality inspection and final shipment.
  • In case of partial turnkey, PCBs, components and required design files will be provided by the customer.
  • Components will be purchased based on the customer-provided BOM (Bill of Materials).
  • Assembly based on the customer-provided BOM and/or components provided in a consigned kit.
  • Taraz Technologies reserves the right to substitute parts based on value and package size for Turnkey orders.

Limited Liability


  • Taraz Technologies is not liable for rework, repair or replacement of any faulty components supplied by customer or purchased by Taraz Technologies on customer’s behalf.
  • Taraz Technologies is neither responsible nor liable for assembled boards found non-functioning during testing by customer; Taraz Technologies is only responsible for assembly workmanship performed as per customer’s supplied data.
  • Taraz Technologies is not responsible for any errors in the design or design files provided by the customer.
  • Taraz Technologies cannot be held responsible for any assembly defects and/or workmanship quality due to improper handling of PCBs and/or components. Components and PCBs must be stored and packed properly before assembly process to avoid oxidation of leads and pads which could result in wetting issues and can lead to complete failure of assembly process.
  • Taraz Technologies is a service provider and cannot be held responsible for any copyright/Intellectual Property infringement by customers.
Component Sourcing

Warranty


Taraz Technologies does not warrant any components purchase on customer behalf.

Terms


  • Providing correct BOM and using of MFG. /supplier code is the responsibility of the customer.
  • Taraz Technologies does not keep any stock and hence availability of components is dependent on the supplier stock. Taraz is not liable to any delays due to back order items and associated expenses such as back-ordered shipping and custom clearance costs.
  • Taraz Technologies may cancel the quote due to fluctuation of currency.
  • Prices quoted are based on present rate of Taxes & Duties. If any change occurs then the same will be paid by the Customer.

Limited Liability


  • Delivery time is an estimated on basis of our communication with our supplier, Taraz Technologies will not be holding any responsibility if there is a delay in deliveries from our supplier.
  • Taraz Technologies will not be liable for any faulty components. However Taraz will contact the supplier on behalf of the customer until the issue is resolved.